Privacy Policy

1. Introduction

Black Sesame by SlimSnacks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our meal delivery service, website, and mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address) - processed securely through third-party payment processors
• Delivery address and preferences
• Dietary restrictions, allergies, and meal preferences
• Account credentials (username, password)
• Facebook ID (if you connect via Facebook Messenger)

2.2 Usage Information

We automatically collect information about how you interact with our services:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks, search queries)
• Cookies and similar tracking technologies
• Location data (if you enable location services)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our meal delivery services
• To process and fulfill your orders and subscriptions
• To communicate with you about your orders, account, and our services
• To personalize your experience and recommend meal plans
• To process payments and prevent fraud
• To send marketing communications (with your consent)
• To comply with legal obligations and protect our rights
• To respond to customer service requests and support needs

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (payment processing, delivery, email services)
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We use industry-standard encryption for sensitive data, secure payment processing, and regular security assessments. Your payment information is processed by PCI-compliant third-party payment processors.

6. Your Rights

Under the Data Privacy Act of 2012 (Philippines), you have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data (subject to legal and contractual obligations)
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at support@slimsnacksph.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us: